The Hotel Emma
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ADA Accessibility At Our Luxury San Antonio Hotel


Classic King
Landmark Double Queen
Landmark King
Terrace King
Terrace Double Queen
River Suite


Roll-in showers or accessible bathtubs
Visual fire alarms
Telephone visual notification devices
Portable communications kits containing visual alarms & notification devices
Portable tub seats
TTY/TDD Text Telephone Devices
Televisions with closed captioning for the hearing impaired


Hotel Emma is committed to facilitating the accessibility and usability of its website,, for all people with disabilities. Having worked with a retained accessibility consultant, Hotel Emma is continually implementing the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) as its web accessibility standard to the extent required by the Americans with Disabilities Act (‘ADA”). Our website is tested on a periodic basis with assistive technology such as screen readers and screen magnifiers, and with users with disabilities who use these technologies.

Please be aware that our efforts are ongoing and evolve as our website evolves. If, at any time, you have specific questions or concerns about the accessibility of any particular web page on, please contact us at [email protected]. If you do encounter an accessibility issue, please be sure to specify the issue in your email, and we will make all reasonable efforts to make that page accessible for you. Contact Hotel Emma with your accessibility questions.

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We will attempt to make reasonable modifications to our policies, practices, or procedures for guests with disabilities in order to provide them with access to our facilities and services.

Please direct your questions about Hotel Emma’s accessible facilities and services to Reservations, so we can ensure requests are handled properly. Call our in-house reservations/PBX at (844) 296-3662.

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